“Leverage had lots of experience in implementation and could advise the project team. We hit our dates and didn’t have to revisit anything other than a training refresher. The capability is superior.”
Industry
Media & Entertainment
Employees
11-50 staff
Background Overview
Screenrights Australia balances the use of free-to-air broadcast recordings for educational purposes and the rights of the content owners. They charge educational facilities an annual licensing fee, based on their student numbers, then distribute the money amongst content owners according to who watched what. For an organisation with such unusual needs, MYOB Acumatica was the best, and only, fit.
Problem
No support, poor reports
Customer support on their existing solution was becoming ever more lacklustre, with “nightmare” upgrades and a development roadmap that simply didn’t align with Screenrights’ needs. The system also required that two separate databases be queried, and still wasn’t producing reports that were meaningful to the board of directors – even with hours of manual manipulation and the possibility of errors.
“The board was giving us heaps, and meanwhile we had an accountant with an MBA, a serious talent who was essentially an Excel jockey! She should have been doing strategic work for the future company, but instead, we had her making up for the inadequacies of a failed system,” says Mike.
Solution
Big business smarts for this small organisation
The organisation was “stuck between small business software that didn’t cut it, and large systems like SAP, that were overkill for what we wanted.”
Most of their software had also been custom-built in-house and would need to integrate with the new system. Screenrights liked Xero, but it couldn’t have handled the transaction volumes. “We would have died waiting for a month-end report,” Mike quips.
MYOB Acumatica won the day after one and five-year TCO comparisons, and for its “superior” reporting capability. Advanced would also remove much of the need for manual input of data – a deal-breaker for the organisation. “It lets us slice and dice the data – that flexibility was right for us,” says Mike.
The Screenrights team did much of the implementation themselves, but the support they received from MYOB business partner Leverage Technologies was invaluable – especially given the tight three-month timeframe.
“They had lots of experience in implementation and could advise the project team. We hit our dates and didn’t have to revisit anything other than a training refresher,” says Mike.
Outcome
No spreadsheets, reporting now a nonissue
- Manual entry almost eliminated and staff refocused on value-add tasks
- Board has easy-to-understand, reliable reporting
- An uplift in quality across the board, without adding man-hours
Mike says that crucial report writing from Advanced “ticks all boxes. It’s at the level of complexity we need.”
In fact, the board is so satisfied by the reporting that Mike says it’s no longer on the agenda, and that, he says, means they can spend their energy on other, more important issues.
“Instead of worrying about the data and reports, they’re scenario building, which is such a better conversation. The reputation of the finance division is improved, and the reliance on their info removed it from the spotlight. I don’t think you can get a stronger endorsement than that. “It’s definitive source – and that’s not where we were.”
Enthusiasm has continued, which Mike attributes to its ease of use. The CFO who was onboard when it was implemented also “fell in love”. Mike says he loves seeing ambitions grow, and team members move from spreadsheeting onto more valuable tasks. “We’ve seen an uplift in quality but done by the same small team. It got us out of the weeds.”
Mike sees AI and automation as the future for the organisation and is excited to explore more of what Leverage and MYOB Acumatica could deliver.
“It’s delivered everything I hoped. It’s moved where we are as a business and delivered the efficiencies you’d hope to get out of a change like this,” he says.
Frequently Asked Questions
What unique operational challenges led Screenrights to look for a new ERP system?
Screenrights manages around $45 million annually with a lean team of 45 staff, processing millions of transaction lines each month to distribute licensing fees to content owners. Their legacy system provided poor vendor support, required querying two separate databases, and forced senior staff to waste hours on manual Excel workarounds just to generate basic board reports.
Why did Screenrights choose MYOB Acumatica over other software solutions?
Screenrights sat between basic small business software that could not handle high transaction volumes and massive enterprise systems like SAP that were far too complex. MYOB Acumatica won the selection process due to its superior total cost of ownership (TCO) over one and five years, its robust automated data processing, and its superior reporting flexibility that allows staff to slice and dice complex data effortlessly.
How did MYOB Acumatica improve financial reporting and decision making for Screenrights?
The platform eliminated the need for manual spreadsheets and error prone manipulation. The automated, reliable reporting satisfied the board of directors so completely that reporting issues were removed from board agendas entirely, allowing leadership to focus on strategic planning and scenario building rather than questioning data accuracy.
How did integrating MYOB Acumatica enhance cross departmental efficiency between licensing and finance?
Prior to implementation, Screenrights used a standalone invoicing tool within their licensing department that offered no visibility over aged debtors. Integrating MYOB Acumatica allowed licensing to continue issuing invoices while automatically pushing records directly to finance, empowering the finance team to manage collections and reduce bad debts efficiently.
What role did Leverage Technologies play during the MYOB Acumatica implementation?
Leverage Technologies provided essential project guidance, technical expertise, and strategic advice during a demanding three month implementation window. Working alongside Screenrights’ internal team, Leverage Technologies ensured the project hit all key deadlines smoothly without requiring post implementation rework.
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