What’s the connection between process design and a successful ERP implementation?
13 Jan 2020 | by Brett Mundell
This post explains why establishing clear processes and workflows is critical to successfully implementing a new enterprise solution. Does this sound familiar?: You have multiple legacy business systems that are slow and ineffective Outputs and decisions are affected by bottlenecks, delays and information silos Customer service is suffering due to errors and poor communication Sometimes,
Secrets to engaging suppliers to improve business growth
23 Sep 2019 | by Brett Mundell
A must-read for businesses interested in optimising their supply chain: why supplier management matters and how you can cultivate engaged vendors. Whether your business covers retail, wholesale, distribution or manufacturing: dealing with other vendors is critical to your ability to stake your claim in the supply chain. Almost every business needs suppliers and other business
Big data is already here, how are you capitalising?
16 Sep 2019 | by Brett Mundell
Big data underpins your ability to leverage technology to excel in the digital economy — learn more about how to take advantage. Businesses are generating more data from more sources than ever before—social media, point of sale, websites, IoT sensors, RFID, CRM and more. But too few have comprehensive systems in place to take advantage
Planning ERP projects for positive ROI: start with business value
09 Sep 2019 | by Brett Mundell
How do you plan ERP implementation projects with the goal of achieving a positive ROI? Almost every progressive business is thinking about how to transform their business model, products and services, and customer experience, by leveraging technology and data. That means you can’t afford for key digital projects, like implementing a new Enterprise Resource Planning
You must get user buy-in for a successful CRM implementation
04 Sep 2019 | by Brett Mundell
We explore how to engage employees to successfully implement a new CRM solution. You can’t give your customers a great experience if you’re not able to reach out to them effectively. Digital tools can improve your ability to find and market to the right people at the right time, which is a reason to invest
Data literacy and business success: what’s the connection?
27 Aug 2019 | by Brett Mundell
Data literacy could be a critical component of being able to benefit from digital transformation. Let’s take a closer look at why data literacy matters. Becoming a digital business is a key priority for many organisations, but it’s not easy. Our experience in helping hundreds of customers adopt enterprise software highlights a number of hurdles
Five unexpected ways digital transformation can improve your business
20 Aug 2019 | by Brett Mundell
Discover the broader benefits of a truly successful digital transformation, beyond adopting digital processes and tools. Business success is more dependent on innovation than ever before. Leveraging technology is key to building your capacity to deliver value and better customer experiences. That’s why the phrase ‘digital transformation’ has taken hold. While the concept is widely
