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“SAP Business One supports serial and batch tracking of our products. As a healthcare and medical distributor, that was very important to us. With software that scales as we grow, we integrated two additional companies that we started. We call that robust.” Noah Shroot – Manager, W9


Wholesale Distribution – Dental Equipment


10 – 15 staff

Background Overview

As a major importer and wholesale distributor of dental and medical products, W9 distributes its extensive range of products Australia wide to customers including dental and medical distributors, government clinics health funds and universities.  To streamline its inventory and operations and introduce a scalable platform to support growth, W9 adopted the SAP Business One application with the help from Leverage Technologies, an SAP gold partner.

The Challenge

“In 2004, W9 implemented SAP Business One. We were looking for a scalable, robust ERP system that would allow us to grow and would provide us with strong financial control, strong inventory control and strong distribution.” Noah Shroot – Manager, W9

  • Support company growth with a scalable, robust platform that can manage all companies within the W9 group;
  • Establish standardized processes for supply chain management;
  • Introduce product tracking.

Why SAP Business One and Leverage Technologies

“When we were looking for a partner we wanted a company that had good support and very good reputation in the industry and Leverage Technologies are number one.” Noah Shroot – Manager, W9

  • Software that supports oversight for financial, inventory, and distribution processes;
  • Valuable assistance from Australia-based Leverage Technologies, an SAP channel partner who delivers SAP Business One;
  • Access to the right people – whether in sales, support, or management – provided by Leverage Technologies.

Tracking Dental and Medical Products Across Australia with SAP Business One


The Outcome

“Being a healthcare and medical distributor it’s really important that we have strong serial and batch tracking on our products and SAP Business One allows us to do that.” Noah Shroot – Manager, W9

“It’s been able to streamline the picking, packing, fulfillment of orders as well as procurement, supply chain, logistics and all aspects of the business.” Warren Roberts – SAP Consultancy Director, Leverage Technologies

  • Scaled software easily from handling just 12 orders a day to handling hundreds of orders;
  • Streamlined picking, packing, order fulfillment, procurement, and supply chain logistics;
  • Gained confidence to continue growth and expand presence throughout Australia.

Get the downloadable version of the case study here.

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