SAP Cloud for Customer (C4C) is part of the SAP Hybris solution. SAP C4C offers cloud based delivery of Customer Relationship Management (CRM) and Service functionality. SAP C4C has been integrated to multiple ERP solutions including SAP Business One.
SAP C4C CRM and Service allows you to manage the entire customer lifecycle from marketing and lead generation through to customer acquisition, sales and post sales service. All of this and more from a cloud based application from SAP – a world leader in business management solutions.
Gain high quality customer engagement by combining multiple channels of information to give your sales team the best possible chance of creating positive outcomes for your customer.
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